It’s easy to point at the software.
But successful implementation is rarely just about the technology. It’s about getting the right people around the table early.
Being clear about the problem you’re trying to solve. Challenging legacy processes rather than simply rebuilding them. And making sure governance, compliance and accountability are designed in from the outset.
In this episode of What’s the Buzz? Kate Burt sits down with Oliver Tromp from Actionstep to explore what really makes legal technology succeed, where implementations start to unravel, and what firms can do differently.
Less blame. Better questions. Better implementation.